Builds an AI agent from your own docs and data that answers customers on your website, in messaging apps and in help desks
Chatbase turns your help docs, website and other data sources into an AI agent that answers customer questions around the clock. You connect the sources, describe the agent’s role, set guardrails and embed it, with no code. The same agent can also handle sales questions and product guidance.
It suits founders who get the same questions again and again and want them answered on the site before they become tickets. Paid plans add model choice, integrations and analytics.
Usage is counted in message credits: Hobby ($40/month) includes 700 a month and Standard ($150/month) 4,000. When you run low, auto-recharge adds credits at $40 per 1,000, and those added credits don’t expire.
Pros
- Choose between OpenAI, Anthropic, Gemini and DeepSeek models on paid plans
- Connects to Slack, WhatsApp, Messenger, Instagram, Shopify and help desks such as Zendesk and Freshdesk
- Paid plans start with a 7-day trial, and yearly billing is 20% off
Cons
- The free plan has 50 message credits a month, and free agents are deleted after 14 days without activity
- Removing the 'Powered by Chatbase' branding costs $99 a month extra
- Helpdesk, voice and API access start on the $150/mo Standard plan
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