Customer Support
10 toolsHelp desks, live chat, and customer support tools
- Chatbase Builds an AI agent from your own docs and data that answers customers on your website, in messaging apps and in help desks
- Chatwoot Open-source customer support platform you can self-host for free or use their cloud starting at $19/agent
- Crisp Live chat, shared inbox, and knowledge base in one, with a free tier that actually works
- Freshdesk Traditional helpdesk with ticketing, knowledge base, and automation, with a usable free tier for up to 2 agents
- Help Scout Help desk that looks and feels like regular email: customers never feel like a ticket number
- Intercom Customer messaging platform with AI-powered inbox, help center, and the Fin AI Agent built in
- tawk.to Completely free live chat with unlimited agents and chats (paid add-ons only for branding removal and AI)
- Text by LiveChat Dedicated live chat tool (formerly LiveChat) with a fast widget, 200+ integrations, and an AI Agent included
- Tidio Live chat and AI chatbot combo aimed at small e-commerce stores and service businesses
- Zendesk Help desk software for email ticketing, live chat, a knowledge base and AI agents, priced per agent
