Chatwoot
Open-source customer support platform you can self-host for free or use their cloud starting at $19/agent
Free (self-hosted), cloud from $19/agent/mo
Crisp
Live chat, shared inbox, and knowledge base in one — with a free tier that actually works
Free tier, Pro from $25/mo
Freshdesk
Traditional helpdesk with ticketing, knowledge base, and automation — with a usable free tier for up to 2 agents
Free for 2 agents, paid from $15/agent/mo
Help Scout
Help desk that looks and feels like regular email — customers never feel like a ticket number
From $20/user/mo
Intercom
Customer messaging platform with AI-powered inbox, help center, and chatbot built in
From $29/seat/mo (Essential)
LiveChat
Dedicated live chat tool with a fast widget, 200+ integrations, and strong reporting
From $20/agent/mo (billed annually)
tawk.to
Completely free live chat with unlimited agents and chats — paid add-ons only for branding removal and AI
100% free, optional add-ons from $29/mo
Tidio
Live chat and AI chatbot combo aimed at small e-commerce stores and service businesses
Free tier (50 conversations/mo), paid from $29/mo