Canny vs Whereby
Pricing
Canny: Free tier, from $79/mo
Whereby: Free tier, paid from $6.99/mo
Description
Canny: Customer feedback management for product teams
Whereby: Video meetings in your browser, no downloads
Pros
- Feedback boards let users vote on features so you build what people actually want
- Public roadmap builds trust and reduces 'when will you add X?' emails
- Connects to Jira, Linear, Intercom, and Slack for team workflows
- No app install: share a link, people click, they are in the call
- Custom room URLs like whereby.com/yourname look professional
- Works in any browser without downloads or account creation for guests
Cons
- Jumps from free to $79/month (expensive for a feedback tool)
- Overkill if you have fewer than 100 active users giving feedback
- Fewer features than Zoom: no breakout rooms, limited recording
- Free tier limited to 1 meeting room and 45-minute group calls
Details
Canny helps product teams collect, organize, and prioritize customer feedback. Clean interface with built-in roadmaps and changelogs.
Bootstrapped to $3.3M ARR by Sarah Hum and Andrew Rasmussen, both ex-Facebook. Remote team of 16, profitable since year one.
Whereby is video calls without the download dance. Just share a link, people click, they’re in. Founded by Ingrid Ødegaard, grew organically to customers in 175 countries. Great for quick calls where you don’t want to make people install yet another app.
Verified
