Canny vs Superhuman Docs
Pricing
Canny: Free tier, from $79/mo
Superhuman Docs: Free tier, paid from $12/mo per Doc Maker
Description
Canny: Customer feedback management for product teams
Superhuman Docs: Docs that work like apps (formerly Coda)
Pros
- Feedback boards let users vote on features so you build what people actually want
- Public roadmap builds trust and reduces 'when will you add X?' emails
- Connects to Jira, Linear, Intercom, and Slack for team workflows
- Powerful automations
- Better for complex workflows
- Scales well for teams
Cons
- Jumps from free to $79/month (expensive for a feedback tool)
- Overkill if you have fewer than 100 active users giving feedback
- Steeper learning curve than Notion
- Can feel over-engineered
Details
Canny helps product teams collect, organize, and prioritize customer feedback. Clean interface with built-in roadmaps and changelogs.
Bootstrapped to $3.3M ARR by Sarah Hum and Andrew Rasmussen, both ex-Facebook. Remote team of 16, profitable since year one.
Superhuman Docs, called Coda until 8 July 2026, is documents with superpowers: think Notion but more programmable. Founded by Shishir Mehrotra (ex-YouTube VP) and Alex DeNeui. Used by Uber, Figma, Square, NYT. Better than Notion for complex workflows; worse for simple note-taking.
It is now part of Superhuman’s suite alongside Superhuman Mail, Grammarly and Go. Existing Coda docs moved over automatically, and prices did not change with the new name. The free plan includes collaborative docs, connected tables, forms and automations with a low quota. Pro costs $12 per Doc Maker per month billed annually ($15 monthly), and Business costs $33 ($40 monthly).
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