Canny vs Toggl Track

Pricing

Canny: Free tier, from $79/mo

Toggl Track: Free tier, paid from $9/user/mo

Description

Canny: Customer feedback management for product teams

Toggl Track: Simple time tracking that works

Pros

  • Feedback boards let users vote on features so you build what people actually want
  • Public roadmap builds trust and reduces 'when will you add X?' emails
  • Connects to Jira, Linear, Intercom, and Slack for team workflows
  • One-click timer that stays out of your way
  • Free tier covers up to 5 users with core tracking features
  • 100% bootstrapped to $32M ARR: the product is not going anywhere

Cons

  • Jumps from free to $79/month (expensive for a feedback tool)
  • Overkill if you have fewer than 100 active users giving feedback
  • Reporting on free tier is limited to basic time logs
  • $9/user/month gets expensive when you add contractors or part-timers

Details

Canny helps product teams collect, organize, and prioritize customer feedback. Clean interface with built-in roadmaps and changelogs.

Bootstrapped to $3.3M ARR by Sarah Hum and Andrew Rasmussen, both ex-Facebook. Remote team of 16, profitable since year one.

Toggl is time tracking that doesn’t feel like a chore. Founded in Estonia by Alari Aho in 2006, 100% bootstrapped to $32M ARR with 1M+ users. Started as an internal tool, became a product when a recession forced them to focus. Fully remote team across 40+ countries.

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