Canny vs Granola
Pricing
Canny: Free tier, from $79/mo
Granola: Free tier (30 days of history), Business $14 per user/mo
Description
Canny: Customer feedback management for product teams
Granola: AI meeting notepad that captures your computer's audio without a bot joining the call and turns your rough notes into full ones
Pros
- Feedback boards let users vote on features so you build what people actually want
- Public roadmap builds trust and reduces 'when will you add X?' emails
- Connects to Jira, Linear, Intercom, and Slack for team workflows
- No bot joins the call: it records the audio on your own device
- Apps for desktop, iOS, Android and Apple Watch
- Audio is deleted after transcription, and you can opt out of model training
Cons
- Jumps from free to $79/month (expensive for a feedback tool)
- Overkill if you have fewer than 100 active users giving feedback
- The free plan only shows the last 30 days of meeting history
- Integrations with Notion, HubSpot, Attio and Zapier, and API access, need the $14 Business plan
Details
Canny helps product teams collect, organize, and prioritize customer feedback. Clean interface with built-in roadmaps and changelogs.
Bootstrapped to $3.3M ARR by Sarah Hum and Andrew Rasmussen, both ex-Facebook. Remote team of 16, profitable since year one.
Granola is a notepad for meetings. You jot rough notes during the call while Granola transcribes the audio from your computer, and afterwards it enhances your notes with what was said. Because it records device audio, nobody else in the meeting sees a bot.
It suits founders with back-to-back calls who want usable notes without an assistant in the room. You can chat with your notes across meetings, share folders and connect your notes to Claude or ChatGPT through MCP.
The free Basic plan has the core features but keeps only 30 days of history. Business, at $14 per user a month, adds unlimited history, follow-up emails, pre-meeting briefs and the integrations.
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