Canny vs Google Workspace
Pricing
Canny: Free tier, from $79/mo
Google Workspace: From $7 per user/mo on an annual plan ($8.40 month to month); 14-day trial
Description
Canny: Customer feedback management for product teams
Google Workspace: Google's business suite: Gmail on your own domain, Drive, Docs, Sheets, Slides and Meet, with Gemini built in
Pros
- Feedback boards let users vote on features so you build what people actually want
- Public roadmap builds trust and reduces 'when will you add X?' emails
- Connects to Jira, Linear, Intercom, and Slack for team workflows
- Professional email at your own domain on every plan
- Business Starter includes 30 GB of storage per user, video meetings for up to 100 people and Gemini in Gmail
- The Flexible plan bills monthly for the users you have, and you can cancel at any time
Cons
- Jumps from free to $79/month (expensive for a feedback tool)
- Overkill if you have fewer than 100 active users giving feedback
- Business Starter leaves out Gemini in Docs, Sheets, Slides and Drive; those start on Business Standard at $14 per user a month on an annual plan
- Recording Meet calls needs Business Standard or higher
- Introductory discounts apply to new customers for the first 12 months only
Details
Canny helps product teams collect, organize, and prioritize customer feedback. Clean interface with built-in roadmaps and changelogs.
Bootstrapped to $3.3M ARR by Sarah Hum and Andrew Rasmussen, both ex-Facebook. Remote team of 16, profitable since year one.
Workspace gives you email at your own domain plus Google Drive, Docs, Sheets, Slides and Meet under one login. Gemini, Google’s AI assistant, is built into Gmail on every plan and into the other apps from Business Standard up.
Business Starter covers the basics for one person: email, 30 GB of pooled storage per user and meetings for up to 100 people. Business Standard ($14 per user a month on an annual plan) adds 2 TB of storage, meeting recordings, appointment booking pages and eSignature in Docs and PDFs.
The prices on the pricing page assume a one-year commitment. Paying month to month on the Flexible plan costs more: $8.40 per user for Business Starter. New customers also get introductory prices for their first 12 months, on up to 20 users.
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