Canny
Customer feedback management for product teams
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Free tier, from $79/mo
Canny helps product teams collect, organize, and prioritize customer feedback. Clean interface with built-in roadmaps and changelogs.
Bootstrapped to $3.3M ARR by Sarah Hum and Andrew Rasmussen, both ex-Facebook. Remote team of 16, profitable since year one.
What's good
- Feedback boards let users vote on features so you build what people actually want
- Public roadmap builds trust and reduces 'when will you add X?' emails
- Connects to Jira, Linear, Intercom, and Slack for team workflows
Watch out for
- Jumps from free to $79/month — expensive for a feedback tool
- Overkill if you have fewer than 100 active users giving feedback